Lyft drivers are taking legal action against Uber for a program called "Hell" that allegedly tracked their whereabouts and pushed incentives to primarily drive with Uber, according to a complaint filed with a federal court in San Francisco. From the suit:
"Defendants intentionally developed spyware that allowed it to gain unauthorized access to computer systems operated by its competitor, Lyft, and pose as Lyft customers. Using Hell, Uber employees, contractors, and/or agents were able to access the location of up to eight Lyft drivers (e.g., Class members) at one time and obtain their unique Lyft ID. Each Lyft ID Is unique, akin to a social security number, which allowed Uber to track Lyft drivers' locations over time."